The Quick variation: In case you are searching for an original engagement ring or special wedding present, Leibish & Co. features a sturdy supply of top-notch, colorful, and conflict-free diamonds and gemstones. The family-run business was functioning online since 1998 with your own touch that has won perform company the world over. Leibish & Co. makes it easy to buy loose rocks or even to utilize their complimentary “Design your” tool to create the perfect little bit of jewelry to life. With decades of expertise and solid design under its belt, Leibish & Co. is found on the brink of growing its inventory to watches along with other extras.
Whenever Leibish Polnauer founded his first internet based diamond business in 1998, it took nearly the full time to publish an individual picture and explanation to their internet site â but he was a visionary just who watched prospective inside fledgling world of e-commerce. “When he sees the possibility in a thought, he’ll do everything in the power to advance with-it,” said Benji Margolese, Director of information advertising for Leibish & Co.
Leibish created a fruitful, family-run process with his spouse and children serving in management roles. They’ve got cultivated a fruitful web based business with workplaces positioned across the world. Leibish & Co. is actually a leader in unique coloured diamonds and gems which can be difficult to get somewhere else. Its expensive diamonds are conflict-free, which can be a significant factor for a lot of shoppers.
“folks arrived at united states since they look for some thing a tiny bit various, something a tad bit more special than everyone else has,” Benji said.
While Leibish & Co. supplies top-quality old-fashioned expensive diamonds, the organization specializes in colourful, distinctive precious jewelry. Whenever questioned why the business provides these types of increased client return rate, Benji rapidly pinpoints why.
“It really is a mix of outstanding services and products, great solution, and jewellery designed into the highest levels of excellence,” he said. “The jewelry we make is certainly not your everyday, mass-produced brand of product. Each piece is tailor-made to perfectly fit the diamond or gem stone selected of the customer.”
A family group Affair With private Service
Leibish & Co. is a real family business, with Leibish’s family playing crucial functions in the business.
Leibish functions as creator and chairman regarding the business, while his spouse, Rosi, is the company’ occasions management. Their particular eldest daughter, Chavi, serves as top honors Jewelry Designer â in fact it is an enormous responsibility since custom jewelry comprises significantly more than 50per cent associated with the organization’s business, Benji said.
Leibish’s oldest child, Yossi, could be the CEO of Leibish & Co. Another son, Shmulik, who is a graduate regarding the Gemological Institute of The united states, will be the fundamental Diamond Buyer for your organization. “Shmulik is, in all honesty, certainly one of most talented color diamond experts in the industry,” Benji stated.
Leibish’s daughter Itzik will be the organizations COO and runs their New York company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kids, will be the organizations CFO.
“As one of the longtime members of the group, I’m able to let you know that, although there is no connection, they start thinking about me personally, as well as others, section of their loved ones,” Benji stated. “we-all bring our personal expertise with the business, but come together to constantly expand the business.”
Customers are in addition handled like household at Leibish & Co., where in fact the company invests energy into private solution and product sales. “If you have ever dealt with one specific agent, for example, that is the same person you are going to constantly handle, regardless of what you may be phoning or writing in about,” Benji stated. “do not believe in passing consumers around to different divisions if they have a question or specific issue they want to handle.”
Consumers result from throughout the World
Leibish has some different sorts of clients: you will find consumers, who mostly store through the web page, merchants, and the ones during the trade company, who generally check out the organization’s main workplaces in New York, Israel, and Hong-Kong.
Most Leibish & Co.’s customers are from US. The next best market is Canada, followed closely by the uk, Australia, Hong Kong, and also the rest of European countries.
Customers at each phase of life shop at Leibish & Co., though most are within many years of 35 and 54, Benji mentioned. Also, the organization garners roughly 300,000 internet site visits every month â and keeps most of its customers coming back.
“with well over a 70per cent return buyer standing, we remain being among the most well-known organizations in our niche,” the guy stated.
Colorful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. carries top-quality jewellery, but additionally keeps inventory mobility, specifically for on line clients, Benji mentioned. The company offers numerous loose diamonds and priceless gemstones, but their important products are tailored precious jewelry productions.
“We hold a large collection of multicolor diamond and gem jewellery, which includes for the rarest tones ever observed,” he said. “we’re acknowledged most readily useful by our very own bread-and-butter items â yellowish diamond and green diamond involvement bands. But we offer diamond jewelry of almost every tone, and important gems â such as sapphires, emeralds, and rubies. We offer jewelry constructed with colorless diamonds, as well, but the knowledge is within the arena of tone.”
For consumers who’ve something in your mind and need assist which makes it a reality, Leibish & Co. offers a “Design yours” jewelry device, which Benji said is their top item.
“Naturally, while looking for a special part, folks usually desire certain rocks and setting types they have already dropped deeply in love with,” the guy said. The “Design Your Own” instrument enables customers to construct an item by using the stone, placing, and metal regarding choice.
“it permits them to deliver their particular desires to life â with these knowledge in workmanship,” Benji informed all of us.
Extras & brand new using the internet Tools waiting for you for Leibish & Co.
As it seems toward the long run, Leibish & Co. is slowly moving toward higher-ticket products plus item range. The organization seems comfy branching over to new product lines considering the commitment and love it pertains to finest the present projects.
“There is talked about introducing different add-ons â like deluxe watches, purses, as well as pens,” Benji stated. “But we decided to hold back until we first perfected our main distinctive line of product, which can be diamond jewelry.”
Leibish & Co. can looking for ways to carry on mastering the common website, as well. A proven way it intends to improve their on line knowledge is by exposing augmented real life functions, that’ll offer digital buyers a lot more of an in-store knowledge.
As a business with its roots in colorful expensive diamonds and ecommerce, Leibish & Co. continues to innovate in a conventional market which views modification because exclusion, not the guideline.